<?
$MESS ['SUP_M_SUPPORT'] = "Helpdesk";
$MESS ['SUP_M_TICKETS'] = "Trouble tickets";
$MESS ['SUP_M_TICKETS_ALT'] = "Visitor trouble tickets";
$MESS ['SUP_M_REPORT_TABLE'] = "Desktop";
$MESS ['SUP_M_REPORT_TABLE_ALT'] = "Tables of tickets distribution by various parameters";
$MESS ['SUP_M_REPORT_GRAPH'] = "Diagrams";
$MESS ['SUP_M_REPORT_GRAPH_ALT'] = "Graphic report of techsupport statistic parameters";
$MESS ['SUP_M_CATEGORY'] = "Category";
$MESS ['SUP_M_CRITICALITY'] = "Criticality";
$MESS ['SUP_M_STATUS'] = "Status";
$MESS ['SUP_M_MARK'] = "Answer rates";
$MESS ['SUP_M_FUA'] = "Frequently used answers";
$MESS ['SUP_M_SOURCE'] = "Source";
$MESS ['SUP_M_DIFFICULTY'] = "Difficulty";
$MESS ['SUP_M_SLA'] = "Support levels";
$MESS ['SUP_M_DICT'] = "Reference book";
$MESS ['SUP_M_SUPPORT_TITLE'] = "Technical support management";
$MESS ['SUP_M_DICT_TITLE'] = "Reference book setting";
$MESS ['SUP_M_DIFFICULTY_TITLE'] = "Difficulty level";
$MESS ['SUP_M_GROUPS'] = "Groups";
$MESS ['SUP_M_GROUPS_TITLE'] = "Edit groups";
$MESS ['SUP_M_USER_IN_GROUPS'] = "Users in groups";
$MESS ['SUP_M_USER_IN_GROUPS_TITLE'] = "Users in groups";
$MESS ['SUP_M_COUPONS'] = "VIP Coupons";
$MESS ['SUP_M_COUPONS_TITLE'] = "Create and edit VIP coupons";
$MESS ['SUP_M_COUPONS_LOG'] = "Coupon usage log";
$MESS ['SUP_M_COUPONS_LOG_TITLE'] = "Coupon usage log";
?>